DIRECTUM Document and Interaction Management system
Overview

DIRECTUM white pages (pdf, 352 Kb)

DIRECTUM system overview (pdf, 1,26 Mb)

DIRECTUM is the unique Corporate Document and Interaction Management System. DIRECTUM realizes the concept of Enterprise Content Management by ensuring management of documents, records, business processes, and interaction tasks of employees and companies. Organizations can take advantage of DIRECTUM software to streamline work efficiency of the whole organization staff in various fields of their cooperation.

DIRECTUM software delivers a truly coordinated framework to support the whole electronic document management cycle. At the same time the traditional paper work perfectly fits in the electronic document management of the enterprise with developed horizontal relationships.

DIRECTUM allows to optimize, regulate and maintain business processes within a company. DIRECTUM automates support of both relatively simple and quite sophisticated business processes.

DIRECTUM software is comprised of an integrated suite of content-focused modules that provide the following functionality:

Content Management
This group of functions facilitates:

• creation and storing of different unstructured documents (Microsoft Word texts, Microsoft Excel tables, Visio, CorelDraw images etc.);
• full-text and attributive search;
• document versioning;
• digital signing;
• document structuring by folders;
• document’s access rights assigning and text encryption;
• retention policies support etc.

Business Process Management (workflow)
This module is a proven solution that improves:

• support of document reviewing and management processes at all the stages of document lifecycle;
• support of arbitrary business processes even not connected with documents handling;
• electronic jobs assigning and their execution control including control of all automated steps;
• managers’ interaction within a business process;
• free and fixed routes support (workflow);
• editing of graphical schemes, etc.

Meeting Management
Each meeting or consultation of group of two or more people should be prepared and realized properly, so this module helps you provide:

• organization of meeting’s preparation and running (agreement about venue and time, entry list, agenda);
• minutes issuing and forwarding;
• meeting desicions execution control.

Record Office Management
Enables RMS functionality for paper documents and official assignments:

• paper documents registration in compliance with government requirements;
• maintaining the list of files with non-stringent document numeration rules;
• paper documents location control.

Customer Relationship Management
CRM functionality helps your sales managers in:

• maintaining of unified database of entities and contact people;
• maintaining of history of meetings, calls, correspondence with clients;
• supervising of sales process in accordance with the specified stages;
• marketing events planning;
• sales effectiveness and marketing actions analysis.

The following tools of DIRECTUM system help organizations speed time to market, reduce costs, and enhance employee productivity and customer satisfaction:

Geographically-Distributed System Functioning

• creation of geographically-distributed systems that interchange in off-line mode;
• hierarchical system of secondary servers;
• adjusted set of replicated data.

DIRECTUM system operation via Web-Access

• access to documents, tasks, and jobs via browser from any place all over the world.

System Adaptation and Integration using IS-Builder

• modification and creation of new electronic document cards, references and reports;
• adjustment of cards forms and events; integration with other systems;
• development environment with built-in programming language and graphical tools.

Table of contents:
Content Management
Business Process Management (workflow)
Meeting Management
Record Office Management
Customer Relationship Management
DIRECTUM system architecture
System Adaptation and Integration using IS-Builder
Geographically-Distributed System Functioning
Administration Possibilities and Technical Requirements